Forward Looking
Protective
Services Partner.
The ESA Difference is our commitment to our customers. We understand that every aspect of each job is vital, from the administrative back office and internal processes down to the hiring of everyone. ESA adopts a culture of teamwork that promotes cohesiveness and ensures that full support is provided for consistent, experienced, and professional delivery always.
Our Vision - To be the leading integral global security service provider and preferred business partner to all our clients.
Our Mission - To revolutionize the security industry through customized security solutions with excellence, reliability, and professionalism.
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All our security officers carry verified licenses and have been approved by the Singapore Police Force, right to work checks, English language tests and personality profiles.
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All our security officers are full-time Secure On Site Security employees – none are self-employed or sub-contracted.
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All our security officers are covered by liability insurance, protecting you from unexpected costs.
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All our security officers are supported by a 24/7 controller that checks on their status and can be alerted to any incidents or emergencies.
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All our security officers are viewed as colleagues and even partners, with a range of benefits and a healthy work-life balance – no one is overworked or mistreated.
How We Guarantee Peace of Mind
100+ Companies
Trusted Among Industry Leaders
ESA Security services a wide range of clients in a variety of industries and markets. Our security solutions are designed by working closely with our clients to provide customized security solutions for unique site needs.
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Monitoring
We manage alarms, conduct CCTV monitoring, oversee duress and access control at our command centre.
Our remote security monitoring systems ensure around-the-clock protection. our officers undergo extensive training and are prepared to respond promptly, instilling confidence that all remote monitoring services are in expert hands.
ESA covers a range of services, including system activation, video monitoring, virtual guarding, and mobile patrol response.
All facets of your remote security requirements are seamlessly handled and executed by our dedicated Officers.
Concierge Services
Being the face of your business, our professional concierge security officers warmly greet visitors in your corporate environment.
Our concierge security team is carefully selected for their exceptional customer service and advanced communication skills. Meticulous appearance, a keen eye for detail, and security acumen are also crucial for delivering a premium concierge security service.
Beyond offering a reassuring presence, our concierge and security personnel adeptly handle front desk management, interact with clients and visitors, and perform a variety of duties with responsibility.
Security Risk Assessments
Effective security commences with a clear comprehension of the various types and levels of risk confronted by an organization.
In the absence of prior knowledge about these risks, a security survey and risk assessment will bring them to light. The evaluation and comprehension of the risk level and potential threats to an organization's operations form the foundation for establishing a robust security policy.
As part of our offerings, we provide an initial risk assessment and security consulting services to uncover vulnerabilities. This process aids in formulating an appropriate security strategy to mitigate or address the identified risks.
Patrol And Responses
ESA Provides security guard services to both large and small businesses throughout Singapore. Our array of security guard services, including mobile security patrols, caters to diverse industries.
We invest time in comprehending your needs and conduct a thorough risk analysis to formulate a security guard solution that minimizes risk and enhances the safety of your assets and personnel.
Central to our guarding solutions is our commitment to compliance and training. We develop customized training packages for our officers, ensuring that your assets are safeguarded by individuals specifically trained for your unique environment.
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What We Offer
Our experienced, dedicated and fully licensed team are ready to understand your unique security requirements. This understanding underpins everything we do, as we believe in putting our clients and employees first.
PHYSICAL
SECURITY
We understand that manned guarding covers a really broad spectrum of services, so below are the solutions that we currently provide for our clients –
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Security Officers, Supervisors and Managers
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Front of House
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Reception / Concierge
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Retail Security Officers
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Shopping Centre Security
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Residential Security
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Events Security
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Educational Establishment Security
RETAIL
SECUIRTY
Retail properties are a common target for intruders and opportunists, and criminal operating methods are becoming more and more sophisticated with the ability to overcome/disable traditional RFID detection systems. Our security solutions are tailored to protect your stores, stock and assets from these threats.
EVENTS
SECURITY
Event Security is a dynamic and agile requirement which, due to way we operate, we are perfectly equipped to handle. Our event and crowd control services will ensure your event is as safe as possible, ensuring strict compliance with your legal obligations.
SECURITY SYSTEMS
CONSULTATION
We are a strong advocator to adopt technology and integrate it with manpower. In doing so, we aim to maximize the productivity levels of all our officers, and to meet with the security requirements at all our clients' sites.
Getting The Job Done Right
With over 18 years of experience in the security industry,
here ESA Security, we know how to get the job done right.
YEARS IN BUSINESS
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5
NUMBER OF CURRENT PROJECTS
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1
RETURN FOR CONTINUOUS PROJECTS
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3
%
0
LICENCE SECURITY STAFF
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Developing Customised Integrated Security Solutions
Our core business focuses on delivering integrated guarding security solutions. We ensure the right balance of expertise – On-site Guarding, Mobile Guarding, and/or Remote Guarding officers – along with the optimal integration of Electronic Security.
Cost efficiencies
Diverse
Flexibility
Single provider
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Our Belief
That Quality Stems From
Within Our Organisation
STAFF RETENTION & QUALITY CONSULTING STRATEGIES:
For current staff retention and ensuring consistent quality, we have the following systems in place:
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Assess and Address Security Risks (AASR) audit.
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One (1) day in-house orientation programme for all security officers.
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Three (3) days in-house supervisor programme.
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Six (6) days site evaluation system.
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Attendance and Performance incentive.
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Non-Compliance system to manage and monitor performance.
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Yearly appraisal.
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Culture of promoting within the company and identifying training for career progression.
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Identifying potential candidates that possess the right skillsets for leadership roles during interviews, gathering feedback from client, and monitoring performance through appraisal.
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Commendation awards of $100 NTUC vouchers.
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Mobile automated system to track attendance, clocking, and incidents which is monitored by our 24-hour command centre.
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Adoption of technology such as iREP system to efficiently manage operations, Video Content Analytics for smart site management, and body worn cameras to reduce workload, workflow, safety risks and improve productivity.
How Our Vigilant Officers Helped With a Contraband Bust
4 men arrested, over 9,000 cartons of duty-unpaid cigarettes seized by Singapore Customs
SINGAPORE – Four men were arrested and more than 9,000 cartons of duty-unpaid cigarettes were seized by Singapore Customs in an operation on Dec 9.
Three Singaporeans, aged between 18 and 32, were nabbed after Customs officers raided a unit of an industrial building in Sunview Road and found 9,069 cartons of duty-unpaid cigarettes in boxes, said Singapore Customs on Thursday.
Investigations revealed that the men were allegedly engaged by unknown parties to receive and repack duty-unpaid cigarettes.
They had allegedly received the duty-unpaid cigarettes from a Malaysia-registered lorry, which had delivered the cigarettes to the industrial unit.
A Malaysian, 40, suspected to be the driver of the lorry, was subsequently arrested at Tuas Checkpoint on the same day. The lorry was seized in the operation.
The total duty evaded amounted to about $928,000, while goods and services tax (GST) evaded was $71,890.
Investigations are ongoing.
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LETTER OF APPRECIATION
Singapore Customs would like to convey our appreciation to ESA Security Pte Ltd for the cooperation rendered which resulted in a timely enforcement operation against offences
under the Customs Act at Eco-Tech Building on 9 December 2022.
The security officers provided valuable assistance by monitoring and reporting their findings to Singapore Customs on various occasions. On behalf of Singapore Customs, I would
like to commend the following officers for their efforts:
Mr Saravanan Ramachandiran:
Mr Anantha Krishna Ramachandiran;
Mr Vijeyan George; and
M. Sashikumar Mohan.
ESA Values:
EMPLOYEE CENTRIC
At the heart of our business are our employees, our goal is to have confident employees in representing the company and that is the forefront of our business.
CLIENT CENTRIC
We maintain close-knit relations with our customers to in still trust, openness, and feedback.
INTEGRITY
We can be relied on always doing the right thing and safeguarding is our priority.
QUALITY
We provide value-added service to enhance customer experience and service standards.
WHY
ESA SECURITY?
At ESA Security, we have identified our values and cultures that we ensure all employees will embody. This is crucial in enabling us to standardize the way we deliver our services to all our stakeholders.
Our Culture:
TEAMWORK
As the saying goes: The Whole is Greater than the Sum of its Parts. This echoes the T.E.A.M. acronym—together, everyone achieves more.
FAIR SYSTEM
​A fair system is critical in promoting and encouraging positive behaviour/actions with rewards and to deter negative behaviour/actions with penalties.
PROACTIVENESS
Everyone appreciates being updated promptly and automatically, without having the need to constantly chase. With this in mind, ESA Security has put in place procedures such as our 1) New Site Checklist, 2) Allocation of points to being proactive in our appraisal system, 3) Monthly client feedback system to promote proactiveness within its organization.
ADAPTABILITY
Thru globalization and ungodly technological advancement in recent years, compounded by the fact that the Security industry in Singapore is undergoing major changes in the face of terrorism and the need to bring the industry standards up. Change is the only constant and being adaptive is the key to surviving and thriving in this industry.
Ravin
ESA Security Officer
"ESA is a well-organized security company with a competent staff that is always willing to provide support and answer questions. HR always responds to concerns in a timely manner and makes sure that answers are clearly understood. They also provide additional online training which helps if pursuing professional growth within the company."
